Fraud Prevention & Customer Compliance Analyst

Location: Weston, Massachusetts, United States

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Requisition Number: 1399

Position Title: Compliance & Fraud Prevention Analyst_G01

External Description:

Fraud Prevention & Customer Compliance Analyst

Monster Worldwide is seeking a talented Fraud Prevention & Customer Compliance Analyst in our Weston, MA headquarters! This position focuses on monitoring and detection of various types of unauthorized, fraudulent, or non-compliant activity within company and customer facing systems and databases. The incumbent will perform in depth analysis of a variant of alerts and transactions to prevent potential malicious and non-compliant activity from occurring. This position will cover the midday shift (10am-6pm est) and will be on a rotating weekend schedule (holidays, as needed).

Responsibilities 

  • Analysis of various security monitors to identify unauthorized and potentially fraudulent activity.
  • Enforce specific policies necessary to protect access to company’s database.
  • Provide support to internal and external customers regarding enforcement of policy, client account security matters, Terms of Use infractions and communicating enforcement messages, as necessary.
  • Review eCommerce and offline orders and identifying suspect and fraudulent purchases.
  • Investigate anomalous access to client accounts or database and phishing attacks within the organization.
  • Handle escalated and complex issues and see through to resolution, with input from senior staff as appropriate

Job Requirements

  • 3-5 years of experience in Compliance and Fraud Prevention role.
  • Ability to analyze fraud and security risk and propose solutions and/or response.
  • Understanding of phishing, spoofing, account takeover mechanisms and related cybercrime issues.
  • Proficiency with fraud detection software and tools.
  • Able to conduct proofreading with attention to detail.

About Monster

Monster is a global leader in connecting people to jobs, wherever they are.  For more than 20 years, Monster has helped people improve their lives with better jobs, and employers find the best talent. Today, the company offers services in more than 40 countries, providing some of the broadest, most sophisticated job seeking, career management, recruitment and talent management capabilities.

Monster continues its pioneering work of transforming the recruiting industry with advanced technology using intelligent digital, social and mobile solutions, including our flagship website monster.com® and a vast array of products and services.

Accessibility Accommodation

Monster is committed to fostering an inclusive work environment through a culture of diversity, equity, safety, and belonging. Our goal is to make work a happy and productive place for all through transparency and accountability at all levels of our organization. 

If there’s an accommodation you need or prefer as  part of your application, or if you have some feedback for us on ways we can make our process more accessible for all, please send us an email at talentacquisition@monster.com or call 1-800-MONSTER and let us know how we can help! 

Please do not direct any general employment related questions to this email and/or phone number. Please note that only those inquiries concerning a request for reasonable accommodations will be responded to from this email address and/or phone number. 

Monster is an Equal Opportunity and Affirmative Action Employer committed to creating a diverse environment. Qualified applicants will be considered for employment regardless of  Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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Company Profile:

Monster (Randstad Group) is the worldwide leader in successfully connecting people to job opportunities. From the web, to mobile, to social, we help companies find people with customized solutions and we use the world's most advanced technology to match the right people to the right job.

We've made it our mission to help companies find better candidates. And nobody brings more cutting-edge tools to help them do just that than Monster. Whatever their needs are, we have the products and technologies to build a bespoke solution for our clients, to help them find #TheRightFit.

Innovation is the heart of our success... and our future. We're changing the way people think about work, and we're helping them improve their lives and their work performance with new technology, tools and training.

What makes Monster great…

Monster is synonymous with innovation; we are passionate about bringing great people and great companies together. In fact, we are obsessive about it – it’s what we do every day. We believe that the work that we do has a noble purpose... Making people’s lives better.

At Monster, we let people breath, giving everyone the opportunity to shape their destiny and provide the development support that allows them to do so.

Find out more about Working at Monster here: https://www.monster.com/about/working-here/

Location_formattedLocationLong: Weston, Massachusetts US

CountryEEOText_Description: US EEO Verbiage