Telesales Acquisition Account Manager

Location: Florence, South Carolina, United States

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Requisition Number: 1516

Position Title: Telesales Acquisition Account Manager I_G03

External Description:

Telesales Account Manager I

Monster Worldwide is seeking a talented Telesales Account Manager! As part of the Telesales team you will be the “voice of Monster”, actively calling and helping acquire new accounts and/or maintaining existing accounts in the Small Business space (less than 99 employees).  You will be selling Monster’s extensive line of recruitment specific solutions to help fill their current openings and build their business.

Responsibilities:

  • Build loyal customer relationships via telephone with moderate revenue history to assigned territory. Rep is responsible for building territory through heavy account management.
  • Rep is responsible for transaction the majority of sales through our eCommerce self fulfillment site
  • Able to function in a high transactional sales volume environment with heavy focus on fostering, developing, servicing, and nurturing relationships with customers.
  • Ability to demonstrate the Value Proposition of all of the Monster products. Use this knowledge, combined with the customer’s needs to up sell and cross sell into accounts.
  • Demonstrate persistence, tenacity, ability to overcome obstacles, and strive to improve skills and achieve goals
  • Attain a minimum of 100% of assigned revenue goal and by initiating outbound calls to existing customers.
  • Maintains the established standards for the minimum number of contacts and talk time per day
  • Maintain a database of customers through documentation of activity
  • Able to uncover needs, offer appropriate solutions, negotiate price and close accounts on the phone
  • Maintains a current knowledge of market activities including competitive products, pricing and policies, new technology, product specifications and possible new products. Communicates this information to management on a regular basis.
  • Delivers Value Proposition, handle objections, & record statistics on each outbound call
  • Present key selling points/features and benefits while focusing on customer needs and expectations
  • Consistently develop the customer relationship so that they remain a Monster customer. Key focus of role is retention of clients.
  • Ensure a superior customer experience with Monster by addressing customer concerns and demonstrating empathy
  • Forecast accurately within 5% of actual monthly results.
  • Will conduct online product demonstrations as needed.
  • Collaborates with other Monster segment channels on opportunities when appropriate.

Job Requirements:

  • Bachelor’s degree preferred but not required. High School degree or equivalent required. 
  • Previous sales experience (experience may have been gained through college work study experience, retail, non-profit, service up sell, etc) 
  • Previous experience with CMR tools, Siebel
  • Work experience should be in environments that fostered strong customer loyalty programs.
  • Demonstrated ability to up sell and increase account spend over time.
  • Familiar with working in an incentive/goal driven environment.
  • Strong customer services focus with a passion to exceed customer requirements.
  • High energy, drive, and sense of responsibility.
  • Internet savvy
  • Can demonstrate proven creative lead generation methods.
  • Strong organizational, communication, and time management skills

About Monster

Monster is a global leader in connecting people to jobs, wherever they are.  For more than 20 years, Monster has helped people improve their lives with better jobs, and employers find the best talent. Today, the company offers services in more than 40 countries, providing some of the broadest, most sophisticated job seeking, career management, recruitment, and talent management capabilities.

Monster continues its pioneering work of transforming the recruiting industry with advanced technology using intelligent digital, social, and mobile solutions, including our flagship website monster.com® and a vast array of products and services.

Accessibility Accommodation

Monster is committed to fostering an inclusive work environment through a culture of diversity, equity, safety, and belonging. Our goal is to make work a happy and productive place for all through transparency and accountability at all levels of our organization. 

If there’s an accommodation you need or prefer as  part of your application, or if you have some feedback for us on ways we can make our process more accessible for all, please send us an email at talentacquisition@monster.com or call 1-800-MONSTER and let us know how we can help! 

Please do not direct any general employment related questions to this email and/or phone number. Please note that only those inquiries concerning a request for reasonable accommodations will be responded to from this email address and/or phone number. 

Monster is an Equal Opportunity and Affirmative Action Employer committed to creating a diverse environment. Qualified applicants will be considered for employment regardless of  Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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Community / Marketing Title: Telesales Acquisition Account Manager

Company Profile:

Monster (Randstad Group) is the worldwide leader in successfully connecting people to job opportunities. From the web, to mobile, to social, we help companies find people with customized solutions and we use the world's most advanced technology to match the right people to the right job.

We've made it our mission to help companies find better candidates. And nobody brings more cutting-edge tools to help them do just that than Monster. Whatever their needs are, we have the products and technologies to build a bespoke solution for our clients, to help them find #TheRightFit.

Innovation is the heart of our success... and our future. We're changing the way people think about work, and we're helping them improve their lives and their work performance with new technology, tools and training.

What makes Monster great…

Monster is synonymous with innovation; we are passionate about bringing great people and great companies together. In fact, we are obsessive about it – it’s what we do every day. We believe that the work that we do has a noble purpose... Making people’s lives better.

At Monster, we let people breath, giving everyone the opportunity to shape their destiny and provide the development support that allows them to do so.

Find out more about Working at Monster here: https://www.monster.com/about/working-here/

Location_formattedLocationLong: Florence, South Carolina US

CountryEEOText_Description: US EEO Verbiage